As UX Lead, I directed the end-to-end experience design for a suite of iOS and Android mobile apps, converting complex web-based financial tools into intuitive mobile platforms. I collaborated with globally distributed teams to deliver seamless, high-utility tablet and smartphone experiences across iPad, iPhone, and Android.

Business Case:

A major financial institution needed to bring its key internal and client-facing web applications to mobile platforms, improving accessibility and utility for on-the-go users without compromising functionality or security.

Challenge:

Reimagine and condense dense, data-heavy web interfaces into mobile-friendly workflows across multiple device types — all while maintaining usability, regulatory compliance, and platform consistency.

Solution:

I led UX across several mobile app initiatives, working closely with:

- Information Architects and Visual Designers to redefine content hierarchy.

- Onshore and offshore development teams to align on mobile platform constraints.

- Business stakeholders to ensure goals translated into user-centric features.

Key deliverables included:

- Interaction design systems adapted for iOS and Android.

- Tablet-first layouts for dashboards, approvals, and transaction tools.

- Platform-specific navigation patterns and accessibility compliance.

Impact:

- Delivered 6+ mobile apps across iPad, iPhone, and Android.

- Improved app usability and task efficiency across key user workflows.

- Accelerated adoption of mobile tools by business users and client teams.

- Created a reusable design framework for future mobile application rollouts.