As UX Lead, I led the mobile transformation of multiple internal web-based applications, designing native experiences for iPad, iPhone, and Android devices. This initiative expanded access for enterprise users while modernizing legacy tools into efficient mobile workflows.

Business Case:

The institution needed to extend key operational tools to mobile platforms to support a growing base of remote and field users, without compromising security, usability, or platform consistency.

Challenge:

Redesign complex, data-heavy desktop workflows into intuitive mobile experiences, tailored for different operating systems and screen sizes, while ensuring alignment across distributed teams and strict enterprise standards.

Solution:

- Designed UX for multiple tablet and smartphone applications.

- Collaborated closely with Information Architects, Visual Designers, and mobile dev teams.

- Adapted interfaces for iOS and Android, applying platform-specific interaction models.

- Worked with onshore/offshore teams to ensure design intent and delivery consistency.

- Focused on scalable UI frameworks, touch-friendly navigation, and enterprise-grade usability.

Impact:

- Successfully launched mobile apps across iOS and Android for key internal tools.

- Improved accessibility and productivity for remote enterprise users.

- Established a reusable design approach that accelerated future mobile initiatives.